Greg Folts Lessons of Operator Equipment Knowledge from the Boise State Police Often when I talk to groups about the importance of operator training and skills, I relate a story that happened to me in Boise Idaho back in 1999. I use this real life missive to communicate the value of know how systems work as
Supervising Maintenance Frontline Supervisors are Key to Continuous Improvement Supervisors and team leaders are crucial to Continuous Improvement (CI) efforts. The reason is that often it is a frontline supervisor who provides personnel time to participate on the CI teams as well as the production equipment for the Basic Equipment Care (BECWs) workshops.